Field of application

These terms of use apply to the sale of products or services performed by the company under the name "BLOCK 21 SHOPS IKE" (hereinafter Company), based in Volos, at 5 Eleftheriou Venizelou Street, PC 38333 tel .: +30 2103633579, email: info@block21.gr Tax Identification Number 801232683, Tax Office: Volos through the online store www.block21.gr (hereinafter "Online Store").

Every user who enters and trades or uses the services of the Online Store (hereinafter: Visitor and / or User, depending on whether he is limited to visiting only the online store or places an order / purchase of products respectively) has become aware of these terms. If a Visitor and / or User disagrees with these terms, then they must refrain from visiting and / or using the website as well as from any transaction or use of the online store services.

1. Information provided
1.1. Contracts through the online store are drawn up in the Greek language.
1.2. The Company is bound by the Consumer Code of Ethics for e-commerce, which you will find here.

1.3. During their browsing on the Company's website, Users and / or Visitors have the opportunity to see the full range of products for sale with reference to their main features and the quality of the services provided (eg the total price including VAT or other taxes, shipping costs, or any costs of returning the product (additional charges (terms and methods of payment, guarantees, size of the product), as well as the means of payment.

1.4. During their browsing on the Company's website, Users and / or Visitors have the opportunity to check the availability of services and products to be selected and in any case the deadline within which the Company undertakes to deliver the goods or provide the services.

2. Conditions for online shopping
2.1 Register or Login or Use as a regular visitor
For security reasons of the transactions, the User of the online store (hereinafter "User" or "Customer") before starting the process of submitting his order has the opportunity to register in the online store of the Company. To register or log in or log in as a regular visitor to the online store, a name, email, contact phone number and shipping address are required. This information remains strictly confidential. He will then receive a relevant email with the activation of his account and he can start his purchases after first logging in by clicking here.

2.2. Online Order
In order to complete his online order, the User takes the following steps:

 Adds to his cart the products he wants to buy.
 When he has finished shopping he clicks on the "Shopping Cart" located at the top right of the Page.
Selects a Checkout to complete his order.
 Then he fills in his details, the shipping method and any comment regarding the delivery.
 Click Order Completion and complete the order from the online store.
The sending of the order to the Company is a proposal for the purchase of the ordered goods and a statement of acceptance of all the charges described in the order.

2.3. Confirmation of receipt of electronic order from the Company
2.3.1. The order is considered received by the Company from the moment the Customer / User receives the relevant electronic information as proof of receipt of the order request which will indicate the date of receipt and confirmation of the order (BLOCK 21 Order Confirmation) (eg Confirmation of Registration Order)
2.3.2. The Customer / User has the opportunity to be further informed about the progress of his order by sending an email to the email address info@block21.gr.

3. Pricing Policy
Online store prices are subject to change at any time without notice. The Company does not bear any responsibility and does not cover differences in the prices of products / services purchased from the physical store and the User found out afterwards the existence of a lower price in its online store or vice versa.

4. Possession of Copyright
All copyrights in the online store belong to the Company (except for those items that belong to the copyrights of partners, entities and third parties). Indicatively and not restrictively, the texts, logos, images, designs, commercial and financial data, programs, all kinds of archives and services provided by the Company are mentioned and are protected by the relevant provisions of Greek Law, European and applicable international intellectual property contracts. Therefore, copying, distribution, transfer, processing, storage, reproduction, republishing, modification and any related action of the above data is expressly prohibited. All the above can be used only with the explicit prior written consent of the Company.

5. Protection of Personal Data
The Company, as the Processor, collects the information absolutely necessary for the processing of the above transactions, which is registered by the Customer / User in accordance with the applicable European and National Legislative framework. For more information about the processing of your personal data and the exercise of your rights, read the Privacy Policy.

6. Links to other sites
The Company does not control the availability, content, privacy policy, quality and completeness of the services of other websites (websites) and web pages to which it refers through "links", hyperlinks or advertising banners. Therefore, for any problem that occurs during their use, the User must go directly to the respective websites and webpages, which are responsible for the provision of their services. The provision of links in the online store is done for reasons of convenience of the User and the Company in no case approves, accepts and is not responsible for the content of each link.

7. Modification of the Terms of Use
The Company reserves the right to freely modify or revise the terms of use of its website, whenever it deems it necessary. In any case, the Company undertakes to always keep its terms of use up to date.

8. Limitation of liability
8.1. The Company fully complies with the provisions of the Civil Code, as well as the provisions of Law 2251/1994 on Consumer Protection, regarding the electronic distance selling contracts, which are carried out through the online store.
8.2 The Company reserves the right to make its products available if they are not available at the time of the order. In any case, the Company undertakes to inform the User in a timely manner about the unavailability, in which case even in this case it does not bear any further responsibility.

8.3. In the context of good faith and transactional ethics, the Company is committed to the truth, accuracy and completeness of the information provided in the online store, regarding the identity and details of both the Company and its suppliers, as well as the main features of the products or services available through the online store. However, it is not responsible or liable for typographical or computer errors, for any errors in features, photos and incorrect product prices listed in the online store and can not guarantee that there will be no errors for any reason when entering and / or updating the features and / or the price of a product.

8.4. The Company is released from its obligation for a real defect or for a lack of agreed quality of the product, if it notified to the Customer and thus he knew, the lack or the defect in the product. In addition, the Company does not provide any additional commercial guarantee other than the legal one.

9. User Responsibility
Every User is free to use the site in accordance with the Law and good manners. The responsibility for the content of the transactions belongs exclusively to the User. The Company does not exercise any kind of correction or intervention in the data recorded by the User in the online ordering and communication forms. The use of the website is subject to Greek, European and International laws and the User agrees not to use our website in order to violate these Laws. In the context of the above, the User is obliged not to use the online store for:

9.1 Sending, publishing, e-mailing or otherwise transmitting any content:
- which is illegal and for any reason causes illegal infringement and damage to the Company or any third party or violates the confidentiality or confidentiality of information of any person,
- which offends good morals, social values, adolescence, etc.,

- for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements),
- which infringes any patent, trademark, trade secret, copyright or other proprietary right of a third party,
- which contains software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip any computer software or hardware,

9.2. Intentional or unintentional violation of applicable law or its provisions,
9.3. Harassment of third parties in any way,
9.4. Collect or store personal data about other users.
Any use contrary to the above, except for civil sanctions or any criminal sanctions, results in termination of the services provided without any notice.

10. The above terms and conditions of use of the online store, as well as any modification thereof, are governed and supplemented by Greek law, and competent courts for the resolution of any dispute are defined by the Courts of Athens. Any provision of the above terms becomes contrary to law, automatically ceases to apply without in any way affecting the validity of the other terms. This is subject to a contract position between the Company and the User / Customer of the website.